Accessible Tourism on the NSW Central Coast: Everyone Is Welcome at Iris Lodge Alpacas

True hospitality means ensuring that everyone can participate, connect and belong. At Iris Lodge Alpacas, accessibility is not an add-on — it is central to how we design our experiences.

We are proud participants in the Accessible Tourism Pilot Program with Central Coast Council and Destination NSW, and we actively promote our accessibility credentials through our Accessibility Card so visitors can confidently plan their visit.

♿ Physical Accessibility

Our pathways, viewing areas and facilities are designed to be wheelchair-friendly, with flat surfaces, clear signage and accessible amenities wherever possible.

🧠 Sensory & Cognitive Inclusion

We provide clear pre-visit information, calm environments, small group options, and flexible experiences to support guests with sensory sensitivities, neurodiversity or cognitive needs.

💬 Open Communication

We encourage guests to share their access needs in advance so we can adapt experiences and ensure comfort, safety and enjoyment.

❤️ A Culture of Welcome

Accessibility is not just infrastructure — it is attitude. Our team is trained to welcome all guests with respect, empathy and dignity.

Accessible tourism benefits everyone. When environments are inclusive, experiences become richer, communities become stronger, and tourism becomes more human.